We assist with all aspects of your charter requests and requirements. We will obtain any flight certificates, documentation, and insurance verification required. We handle ADHOC and schedule charters for passenger aircrafts, as well as assist on long term ACMI leasing of passenger and cargo aircrafts. We provide professional charter specialists whose experience and industry knowledge offer reliable advice and ensure your charter is completed to your request. Whether it’s your first time or 50th time booking a passenger or cargo charter, we take care of all the stress.
The supervision of the ground handling agencies ensures quality customer services in line with the airline's brand identity and policies. We communicate with various stakeholders during flight delays to keep all parties informed and minimize further setbacks. We enforce passenger safety and security standards and investigate the origin of all safety and security breaches. We also manage staff disputes and provide coaching to improve the performance of the ground handling agents and officers.
We can facilitate partnership between two or more airlines to expand routes, share resources, and establish a seamless travel experience for international passengers and cargo. With our services, passengers can gain access to multiple destinations and more convenient airway connections.
We enable participating airlines to carry out mutually agreed upon commercial policies, coordinate scheduled flights, and provide high quality services and security standards, all whilst maintaining a high degree of financial independence and individual brand identities.
Ikigai Food & Beverage Supply provides passengers high-end products for purchase on- board. Through our high culinary industry standards, gourmet quality and unique product design, we boast a truly exceptional culinary experience. Customers who don’t have the opportunity to grab a meal at the airport or may be on long-haul flights, especially appreciate the option to purchase high-end products on board.